Effective Date: May 22, 2024 Welcome to William Hill,
one of the leading online gaming and betting platforms in the UK. While we strive to offer a
safe, secure, and enjoyable betting experience, it's important for our users to be fully aware
of the terms, conditions, and potential risks associated with online gambling. This disclaimer
serves to clarify our policies, legal obligations, and the user responsibilities involved in
accessing and using the William Hill platform
1.
Age Restriction
William Hill operates in compliance with the UK Gambling
Commission's regulations, which dictate that all users must be at least 18 years old to legally
participate in online gambling activities. By accessing our website or mobile platform, you
confirm that you are of legal age to gamble in your jurisdiction. We encourage responsible
gambling practices and recommend that individuals who are underage refrain from using our
services. Should we find that a user is underage, their account will be immediately suspended
and any winnings voided.
2. Account Responsibility
By creating an
account on William Hill, you agree to maintain the confidentiality of your login details,
including your username and password. You are solely responsible for any activity that occurs
under your account. It is your responsibility to notify us immediately if you suspect
unauthorized access to your account. William Hill reserves the right to suspend or terminate
your account if we believe that your account is being used for fraudulent activities, or in
violation of our terms and conditions.
3. Responsible Gambling
At
William Hill, we take responsible gambling seriously. We provide various tools and resources to
help you manage your gambling activities, including deposit limits, self-exclusion options, and
links to support organizations. It is your responsibility to ensure that gambling does not
interfere with your personal or financial well-being. We encourage players to set personal
limits on their gambling activities and seek help if they feel they may be developing a gambling
problem. We are committed to promoting healthy and responsible gambling
practices.
4. Availability and Service Interruptions
While we make
every effort to ensure that our website and services are available 24/7, there may be times when
the platform experiences interruptions due to technical difficulties, maintenance, or updates.
William Hill does not guarantee uninterrupted access to the platform, and we reserve the right
to suspend or withdraw services at our discretion. We will make reasonable efforts to notify
users of scheduled maintenance or outages, but we are not liable for any losses resulting from
service interruptions.
5. Betting and Wagering
All betting and
wagering activities on William Hill are subject to the availability of events, odds, and
promotions at the time of placing your bet. William Hill reserves the right to amend or cancel
any bets placed in the event of a technical issue, incorrect pricing, or other circumstances
beyond our control. In the case of errors in betting odds or data, we may void bets or adjust
winnings accordingly. It is important to carefully review the terms and conditions of any bet,
promotion, or offer before proceeding.
6. Payment Methods and
Transactions
We offer a wide range of payment options for deposits and
withdrawals, including credit/debit cards, e-wallets, and bank transfers. By using any of these
payment methods, you agree to abide by the respective terms and conditions associated with these
services. William Hill is not responsible for any fees or charges imposed by your payment
provider. We also reserve the right to request verification of identity and source of funds
before processing withdrawals. Please be aware that withdrawal times may vary depending on the
chosen method, and processing delays may occur.
7. User Conduct
You
agree to use William Hill for lawful purposes only and to comply with all applicable laws,
rules, and regulations. Any activity that is fraudulent, abusive, or illegal, including attempts
to manipulate betting odds or use the platform for illicit purposes, will result in account
suspension, termination, and possible legal action. We prohibit the use of bots or any automated
software to place bets or affect the outcome of gambling activities. We reserve the right to
monitor and investigate account activity for compliance with these terms.
8.
Dispute Resolution
In the event of a dispute between you and William Hill, we
encourage you to contact our customer support team to resolve the issue. If we are unable to
resolve the matter through customer support, you may file a complaint with the UK Gambling
Commission or seek independent dispute resolution. All disputes will be handled in accordance
with our terms and conditions, and decisions made by the Gambling Commission or other relevant
authority are final.
9. Limitation of Liability
William Hill will not
be liable for any direct, indirect, incidental, or consequential damages arising from your use
of our platform, including but not limited to losses, damages, or expenses resulting from bets
placed, account suspensions, or system errors. While we make every effort to ensure the accuracy
of the information and services provided, William Hill does not guarantee the availability,
accuracy, or timeliness of the services, and we are not responsible for any errors or
omissions.
10. Amendments to the Disclaimer
William Hill reserves the
right to update or modify this disclaimer at any time. Any changes will be posted on the
website, and your continued use of the platform after such changes constitutes your acceptance
of the updated disclaimer. It is your responsibility to review the disclaimer periodically to
ensure you are informed of any modifications. By accessing and using William Hill’s services,
you acknowledge and agree to this disclaimer and the associated terms and conditions. If you
have any questions or concerns, please feel free to contact our customer support
team..
For further questions or concerns, please contact William Hill
at:
Email: [email protected]